Shirley Cole

that we feel like w

that we feel like we can be heard, enlightened as to how our partner feels, and able to put problems in the past while learning fr

Seek to understand, rather than agree - When you’re the receiver, you have a goal, too.

the language understood by the receiver - Speak in a way that is tailored to your audience.

Stay focused on your task - Whatever your

role is in the process of communication at a given time, you should aim to accomplish the goals of that role as well as possible.

Accept compliments into your chest - Rather than pushing away with your arms when you receive a compliment, instead try to place your hand on your chest to symbolize accepting it and taking it to heart. This will both make yourself feel better and make the person you’re talking to feel happier and at ease in your

Hold your head up high - Push your chin up to just above level, so that your head is very slightly tilted back. This will serve to elevate your head and help you express a confident and engaging air.

Push your shoulders back - This pushes

out your chest and straightens your back, causing you to walk, stand, or sit more upright. This confident posture sends out the right message to the people you talk to.
● Open up your body - Avoid crossing your arms or holding your hands in front of you. Doing this forms a ‘gate’ that makes you seem defensive, unsure, and closed off from interaction with others. Think of it like a natural barrier that you unconsciously create when you reject the reality of the outside world. It shows that you feel weaker than and inferior to others. If you hold your hands at your sides you will seem more relaxed, open, and inviting, bringing you better relationships and more opportunities.