The Phoenix Project: A Novel About IT, DevOps, and Helping Your Business Win

In ten years, I’m certain every COO worth their salt will have come from IT.

getting rid of that old clunker was like getting rid of a thousand-pound anchor that someone had tied around my neck while I was swimming across the ocean.

If you want to make omelets, you’ve got to be willing to break some eggs.

It’s not a good sign when they’re still attaching parts to the space shuttle at liftoff time.

Any improvement made after the bottleneck is useless, because it will always remain starved, waiting for work from the bottleneck. And any improvements made before the bottleneck merely results in more inventory piling up at the bottleneck.”

a ‘change’ is any activity that is physical, logical, or virtual to applications, databases, operating systems, networks, or hardware that could impact services being delivered.

Storage area networks provide centralized storage to many of our most critical systems, so failures are typically global: It won’t be just one server that goes down; it’ll be hundreds of servers that go down all at once.

connect the dots between

we decided to just bite the bullet and do the upgrade

to you, the 1990s is still the future!