Active Training

Consequently, before even thinking about developing a training program, you need to determine whether training is the answer to the concerns being addressed. This requires an assessment process that, at its minimum, involves three steps:
Pinpoint the problem by interviewing the client, uncovering underlying issues, and identifying key stakeholders.
Confirm the problem by interviewing stakeholders, assessing the effect of the problem on the organization.
Seek solutions by identifying possible actions and gaining consensus on an action plan.

Attention must be very high; multitasking dramatically reduces recall. The chemical processes to encode memory are activated when we are very focused.
Generating a mental map around the new ideas; participant can't just watch or listen.
Emotions need to be high; we only remember things we feel strongly about.
Spacing learning is critical.

The Nature of Adult Learning