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The Digital Marketer
- Ivan Zharikovje citiraoprije 8 godina
Source: Harley Manning, Forrester Research, Inc. Blog, “When It Comes to Total Returns, Customer Experience Leaders Spank Customer Experience Laggards,” Forrester Research, Inc., September 14, 2012. - Ivan Zharikovje citiraoprije 8 godinaGoogle's Zero Moment of Truth
- Ivan Zharikovje citiraoprije 8 godina“In the face of change we have three options: ignore it, grow with it, or drive it.”
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