Negotiations & more

Getting to Yes: Negotiating Agreement Without Giving In

Психология лжи. Обмани меня, если сможешь

Продавай как бог. Включить сумасшедшую конверсию

Гений переговоров: Как преодолеть препятствия и достичь блестящих результатов за столом переговоров и за его пределами

Если покупатель говорит «нет»

Работа с возражениями. Для продавцов и не только

Трудные клиенты – работа с возражениями

Продающие вопросы: Эффективный способ выяснить, чего действительно хотят ваши клиенты

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The Conflict Resolution Phrase Book: 2,000+ Phrases For Any HR Professional, Manager, Business Owner, or Anyone Who Has to Deal with Difficult Workplace Situations

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Perfect Phrases for Sales Presentations

The Leader Phrase Book: 3000+ Powerful Phrases That Put You In Command \( PDFDrive.com \).epub

Perfect phrases for customer service : hundreds of ready-to-use phrases for handling any customer service situation \( PDFDrive.com \).epub

Общение с трудными людьми

Камасутра общения. Магия слов и жестов